We recently purchased and ecobee and we’re having trouble with our furnace connecting to it due to bad wiring. I called Keats and was able to get an appointment last minute and right before he was going out of town. I am so glad he squeezed us in and it only took about 20 mins!
I called Keats Heating & Cooling because my humidity was not so good in my home. He came and went over everything and told me the water wasn’t coming through the unit. Fixed the problem and cleaned my furnace and safety check up as well! great customer service highly recommend!
Furnace stopped working Sunday night. Was referred to Keats. Called that evening and had a service call made for the next morning. Chris was very professional and immediately diagnosed the issues with the furnace. He took the time to show me each component of the furnace that was in need of replacing. The furnace is the original one installed when our house was built. He laid out the costs and warranties up front and provided less costly solutions as well. He was able to get the furnace up and running the same day and it has been humming along since. Thank you Chris and Keats. Highly recommended.
The service technician was prompt and very professional. He did an excellent job of talking with us about what was going on and how he could the problem. They had Chris the technician out the same day! We had another company come out and tell us we needed a whole new system so about 10k and he came out was very honest and fixed our current system for FAR less. Best company I have worked with. Highly recommend!
This company was quick, honest and affordable. I had multiple questions before I wanted to set an appointment and they walked me through them to make sure I needed service. They came out within a couple hours. Chris was friendly and informative. We will be getting a new heating and cooling system soon and will definitely go through Keats! Thank you.